HITS is providing access to Citrix via a new multi-factor authentication (MFA) system. Before a user can access Citrix from outside of HHS using MFA, users will have to access Citrix from a computer on the HHS network and click on the new Citrix icon called "Registration for MFA" in order to enroll.

The user will need to have an Android phone or an iPhone or a laptop running Chrome with them when they Enroll for MFA. After enrollment they will use this device to access Citrix from outside of HHS. (Registration for MFA cannot be done from outside of HHS.)

While the user is onsite at HHS click on the new "Registration for MFA" icon in Citrix in order to complete the enrollment process.